Refund Policy
A legal disclaimer
Effective Date: October 1, 2025
At Nourish Catering, we are committed to excellence in food and service. Because catering involves significant advance preparation, staffing, and purchasing, we have the following refund policy in place:
Deposits
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A deposit of 50% (25% is non-refundable) is required to secure your event date.
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Deposits are applied toward the total event cost.
Event Cancellations
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30+ Days Prior to Event: Payments beyond the deposit will be refunded in full.
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15–29 Days Prior to Event: 50% of payments beyond the deposit will be refunded.
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Less than 14 Days Prior to Event: No refunds will be issued, as food and labor costs are already committed.
Rescheduling
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If an event must be rescheduled, we will work with you to apply your deposit to a future date (within 6 months), subject to availability.
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Pricing may be adjusted if menu, guest count, or costs change.
Special Orders & Take + Bake Meals
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All Take + Bake and holiday meal orders are final and non-refundable once placed, due to custom preparation and scheduling.
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In certain cases, we may allow orders to be transferred to another party if requested at least 3 days prior to pickup.
Service Issues
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If you are dissatisfied with your order or service, please contact us immediately. We will review concerns on a case-by-case basis and, where appropriate, issue a partial refund, replacement, or credit toward future service.
Force Majeure
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Nourish Catering is not responsible for refunds or reimbursements due to cancellations or changes caused by circumstances beyond our control (including natural disasters, inclement weather, power outages, or government restrictions).